Questions About Silk Beauty Products - Bamboo Pillowcases FAQ

FAQ

Here’s a list of our most frequently asked questions!

Is Therapie Silk and Bamboo Pillowcase high quality? 

Yes! Therapie uses 100% pure Mulberry silk, at a weight of 16 momme, in a charmeuse weave. It’s made with 300 thread count pure bamboo in a rayon weave.

Each Therapie is carefully hand inspected and packaged in Prince Albert, Saskatchewan by our founder, Cherise and her husband, Quentin.

Our fabrics are all OEKO-TEX Certified.

What is your refund policy?

We want to make sure that you love Therapie, so we have a 100% satisfaction guarantee! If, within 30 days, you decide that Therapie Silk and Bamboo Pillowcase isn’t for you and you ship it back to us, we’ll give you a full refund.

Can you tell me about shipping? 

Orders are sent via Canada Post.  Customers can upgrade to expedited shipping.

silk and bamboo pillowcaseWhat size of Pillowcase do I need?

To determine the size of your pillow, measure the longest seam!

Size of pillow

Length in inches

Length in cm

Pillowcase length

standard

26”

66 cm

30”

queen

30”

76 cm

33”

king

36”

92 cm

39”

 

A Standard pillowcase will fit a queen size pillow. This is why it is often called a Standard/Queen. Know, though, that the weight of your head will squish approximately one inch of pillow out of the open end of the pillowcase.

How do I keep my Pillowcase fresh and clean?

Hand washing is best because it preserves the luster of silk and the seams.  Don’t worry — it’s easy!

Turn your Pillowcase silk side in.  Then soak it in lukewarm, soapy water for 5 to 20 minutes. After that, rinse your Pillowcase by submerging it in cold water for a minute or two. Finally, squeeze the water out, lay the Pillowcase flat on a dry towel and roll up the towel to squeeze out the moisture again.  Do not twist fabric or wring out the item.

Machine washing works too. Turn your Pillowcase silk side in.  Ideally, place it in our Mesh Bag for delicates.  Then, wash it on a gentle cycle with lukewarm water, alone or with a small load of like colors. Do not bleach.

Drying:  Hang your Pillowcase to dry or lay flat. If it’s still damp before bedtime, let it tumble dry alone, silk side in, for 5 minutes.

Stains:  Gently massage stain remover into dry silk with your fingertips.  Then let the stain remover soak in for at least 5 minutes before washing.  Never scrub or rub silk, wet or dry.

If makeup stains do not fully come out of your Pillowcase, flip your pillow over when you are not sleeping on it, so the beautiful bamboo is face up. Don’t forget: Therapie is a self care tool, not home décor. :-)

What about satin?

Glad you asked! Satin is a weave, like charmeuse. Polyester is made in a satin weave and has largely taken over the name ‘satin’.  If you sleep on a ‘satin’ pillowcase, it’s made out of polyester.

Polyester satin feels soft and slippery but it doesn’t breathe.  It’s man made.  It sleeps hot.

The bottom line: sleeping on satin is like sleeping on Grandma’s black polyester slacks!

What about thread count? 

In the silk world, it doesn’t matter! Momme is to silk what thread count is to cotton. Momme measures the weight of the silk. The higher the momme, the heavier and thicker the silk.

Our momme is 16. This momme is the silkiest to the touch on the skin of the face. It has the best slip, slide, and glide for skin and hair.

Higher mommes are better for durability and are best suited to clothing, purses and home decor. Lower mommes are of inferior quality.

The thread count of our pure bamboo is 300 in a rayon weave.

I have more questions. What should I do?

Call us at 306 764 9020 or email hello@ilovetherapie.ca. We’re happy to help!

 

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