Questions About Silk Beauty Products - Bamboo Pillowcases FAQ

FAQ

Here’s a list of our most frequently asked questions!

Is Therapie Silk and Bamboo Pillowcase high quality? 

The highest quality.  Therapie uses 100% pure Mulberry silk, at the most face-friendly weight of 16 momme, in a charmeuse weave. It’s made with 300 thread count pure bamboo in a rayon weave.

Each Therapie is carefully hand inspected and packaged in Prince Albert, Saskatchewan by Cherise’s husband, Quentin.  He’s a perfectionist.

Therapie fabrics are all OEKO-TEX Certified.

What is your refund policy?

Cherise wants to make sure that you love Therapie, so she has a 100% satisfaction guarantee. If you ship back your product with all original packaging within 30 days of date of purchase, she’ll refund the full purchase price with tax.

Can you tell me about shipping? 

Orders are sent via Canada Post.  Cherise emails the tracking number to you.

silk and bamboo pillowcaseWhat size of Pillowcase do I need?

To determine the size of your pillow, measure the longest seam.

Size of pillow

Length in inches

Length in cm

Pillowcase length

standard

26”

66 cm

30”

queen

30”

76 cm

33”

king

36”

92 cm

39”

A Standard pillowcase will fit a queen size pillow. This is why they are sometimes referred to as a Standard/Queen.  Know, though, that the weight of your head will squish approximately one inch of Queen pillow out of the open end of a Standard pillowcase.

How do I keep my Pillowcase fresh and clean?

Hand washing is best because it preserves the luster of silk and the seams.  It’s also easy.

Turn your Pillowcase silk side in.  Then soak it in lukewarm, soapy water for 5 to 20 minutes. After that, rinse your Pillowcase by submerging it in cold water for a minute or two. Finally, squeeze the water out, lay the Pillowcase flat on a dry towel and roll up the towel to squeeze out the moisture again.  Do not twist fabric or wring out the item.

Machine washing works too. Turn your Pillowcase silk side in.  Place it in a Mesh Bag for delicates.  Then, wash it on a gentle cycle with lukewarm water, alone or with a small load of like colors. Do not bleach.

Drying:  Hang your Pillowcase to dry or lay flat. If it’s still damp before bedtime, let it tumble dry alone, silk side in, for 5 minutes.

Stains:  Gently massage stain remover into dry silk with your fingertips.  Then let the stain remover soak in for at least 5 minutes before washing.  Never scrub or rub silk, wet or dry.

If makeup stains do not fully come out of your Pillowcase, skincare expert Cherise says, stop sleeping in your makeup!  Or, flip your pillow over when you are not sleeping on it, so the beautiful bamboo side is face up.

What about satin?

Satin is actually a weave, like charmeuse. Polyester is made in a satin weave and has largely taken over the name ‘satin’.  If you sleep on a ‘satin’ pillowcase, it’s not Silk.  It’s made out of polyester.

Polyester satin feels soft and slippery but it doesn’t breathe.  It’s man made.  It sleeps hot.

The bottom line: sleeping on satin is like sleeping on Grandma’s black polyester slacks.

What about thread count? 

In the silk world, thread count doesn’t matter.  Momme is to silk what thread count is to cotton. Momme measures the weight of the silk. The higher the momme, the heavier and thicker the silk.

Our momme is 16. This momme is the silkiest to the touch on the face or scalp. It has the best slip, slide, and glide for skin, hair, and lash extensions.

Mommes higher than that are good for durability.  They are best suited to clothing, purses and home decor like throw cushions. Lower mommes are of inferior quality.

The thread count of our pure bamboo is 300 in a rayon weave.

I have more questions. What should I do?

Call or text Cherise at 306 980 9959 or email her at hello@ilovetherapie.ca. She’ll be happy to help.

 

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